Return Policy Page

From the time you make payment to fifteen (15) days after the transaction is successful.

From the time you make payment to 10 days after the seller ships the goods, you can apply for "return/refund";

Within 15 days after the transaction is successful, you can apply for "after-sales service";

If the above two guarantee periods are exceeded, Taobao will no longer accept the rights protection request for the relevant transaction.

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